Lifetime Guarantee Policy and Guidelines

InIt products are guaranteed against defects in materials and workmanship for the lifetime of the product, to the original owner.

Product failures due to a manufacturing defect will be replaced, or repaired without charge, at our determination. This guarantee does not cover damage caused by normal wear and tear, accident, negligence, improper care, or the natural breakdown of materials and color over time and use. Only unaltered, unmodified, original workmanship and materials are covered. Damage not covered under this guarantee may be repaired for a reasonable rate and a fee will be charged for return shipping.

All shipping for guarantee consideration must be pre-paid and insured. InIt Gear cannot be liable for lost in-bound packages. Products accepted for guarantee repair must be clean. Charges will be applied if cleaning is necessary or the product may be returned to you if it cannot be adequately cleaned.

Want to begin a guarantee claim? Click Here to Contact Us.

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